Katrina Nickel

Professional Summary

Digital marketing strategist with experience leading integrated strategies across B2B and B2C industries. Skilled in aligning cross-functional teams, bridging stakeholder groups, and driving transparency around business goals and performance-driven initiatives. Experienced in uncovering deep user-centric digital needs through market research, user insights, and end-to-end journey mapping to inform impactful digital experiences. Adept at translating data, performance insights, and business priorities into actionable strategies that support continuous optimisation and measurable growth.

Work Experience

Strategy Consultant

Havas CX Canada, Toronto 2022 - Present
Clients: Cineplex, Loyalty One, TELUS, NTT Data, Vepdeg, Arvinas, Manulife
  • Develop digital marketing strategies that align business goals with user needs across financial services, technology, and healthcare, supporting both day-to-day and large-scale program launches.
  • Translate complex business and product topics into clear, engaging content for diverse audiences, including advisor and client-facing materials.
  • Collaborate with cross-functional partners: product, digital, creative, compliance, and communications, to move initiatives forward in highly-matrixed organizations.
  • Use research, personas, competitive analysis, and performance data to guide digital transformation and funnel optimization.
  • Leverage user research and analytics tools (Adobe and Google Analytics) to identify business drivers, analyze user behaviour, and scale personalization across digital channels.
  • Strategic lead in large-scale transformation projects, consolidating fragmented digital properties into unified ecosystems through domain rationalization, AEM implementation, and design system standardization (Figma, Zeroheight, React).

Marketing Strategist, Manager | Marketing Technology

Deloitte Canada, Toronto 2020 - 2022
  • Served as the conduit between Marketing and Agency teams, focusing on transparency and communication to ensure appropriate delivery of campaigns driven by data strategy.
  • Drove a unified, data-driven strategic approach that integrated performance metrics with business priorities across LinkedIn, social media, email, and Deloitte site pages.
  • Advised senior leadership on campaign planning and optimisation to ensure strategies remained tightly aligned with business objectives and compliant with industry standards.
  • Developed and executed marketing initiatives across digital, email, thought leadership, presentations, and collateral, supporting product and program launches from brief to delivery.
  • Leveraged Eloqua, Adobe, and Google Analytics to define goals, assess execution options, run A/B tests, and implement in-flight performance adjustments.
  • Ensured campaign execution was supported by clear communication, measurable KPIs, and continuous learning to strengthen both immediate outcomes and long-term improvement.

Co-Founder

RESET Canada, Toronto 2017 - 2020
  • Led a team of 8 to educate consumers on sustainability and renewable energy through meetups, social events and hands-on workshops.
  • Spoke and acted as moderator at events with 50+ attendees every few months, with sessions lasting up to two hours.
  • Managed monthly e-newsletters distributed to 600+ subscribers, ensuring content was clear, engaging, and aligned with organizational goals.

Senior Account Supervisor

Spider Marketing, Toronto 2016 - 2020
Clients: Andrew Peller, Barilla, Bayer Inc., Kruger, Lantic, McCormick, Parmalat, Red Prince
  • Developed strategic briefs, marketing plans, scopes of work, critical paths, and budget forecasting documents to ensure clarity, alignment, and operational rigour across all initiatives.
  • Led end-to-end planning and execution of multi-platform campaigns integrating digital, promotional, and social strategies to drive consumer engagement and measurable sales outcomes.
  • Executed comprehensive campaigns comprising contest websites, digital advertising, consumer promotions, fulfillment, social media management, POS, e-newsletters and microsites.
  • Created strategic creative briefs that aligned directly with client business objectives and ensured cross-functional teams executed against clear, insight-driven direction.
  • Managed six- to seven-figure campaign budgets, ensuring efficient allocation, performance optimization, and accountability to financial and strategic targets.
  • Collaborated with cross-disciplinary teams to deliver cohesive brand storytelling tailored to audience needs and supported campaign amplification across channels.

Account Supervisor

MacLaren McCann, Toronto 2011 - 2013
Clients: GM Canada, GM Canada - Goodwrench Parts & Service
  • Managed three team members and provided ongoing mentorship, including performance reviews and professional development support.
  • Worked directly with the VP Group Account Director to deliver strategic marketing guidance to the Goodwrench client during brand planning and program launches.
  • Oversaw the execution of all digital video campaigns for the Goodwrench and Optimum websites, ensuring delivery within budget and meeting performance expectations.
  • Partnered with social planners to develop the Facebook social strategy for Goodwrench's 2012 planning cycle.
  • Headed the development of five Goodwrench videos featured on the brand's YouTube channel, supporting stronger digital engagement.
  • Developed BCRs to support internal alignment and project approvals.
  • Authored communication briefs to guide consistent messaging and cross-functional execution.