Katrina Nickel

Professional Summary

Digital marketing strategist with experience leading integrated B2B and B2C strategies that drive demand generation, optimize performance, and align cross-functional teams around business goals. Skilled in translating user insights, market research, and data into impactful digital experiences, strategic decision-making, and measurable business outcomes.

Work Experience

Strategy Consultant

Havas CX Canada, Toronto 2022 - Present
Clients: Cineplex, Loyalty One, TELUS, NTT Data, Vepdeg, Arvinas, Manulife
  • Develop digital strategies that align business goals with user needs across financial services, technology, and healthcare.
  • Facilitate strategic working sessions, collaborating with stakeholders across service lines to define and identify business goals and priorities.
  • Use research, personas, competitive analysis, and performance data to guide digital transformation.
  • Collaborate with cross-functional teams to shape strategic roadmaps and execute initiatives that improve customer experience from awareness through retention.
  • Leverage user research and analytics tools (Adobe and Google Analytics) to identify business drivers, analyse user behaviour, and scale personalization.
  • Strategic lead in large-scale transformation projects, consolidating fragmented digital properties into unified ecosystems through domain rationalization, AEM implementation, and design system standardization (Figma, Zeroheight, React).
  • Support teams in adopting modern digital stacks and analytics capabilities to enable sustainable long-term growth.

Marketing Strategist, Manager | Marketing Technology

Deloitte Canada, Toronto 2020 - 2022
  • Served as the conduit between Analytics, Marketing and Agency teams, focusing on transparency and communication to ensure appropriate delivery of campaigns driven by data strategy.
  • Drove a unified, data-driven strategic approach that integrated performance metrics with business priorities across LinkedIn, social media, email, and Deloitte site pages.
  • Advised senior leadership on campaign planning and optimisation to ensure strategies remained tightly aligned with business objectives.
  • Leveraged Eloqua, Adobe, and Google Analytics to define goals, assess execution options, run A/B tests, and implement in-flight performance adjustments.
  • Ensured campaign execution was supported by clear communication, measurable KPIs, and continuous learning to strengthen both immediate outcomes and long-term improvement.
  • Tracked and analyzed all digital performance to ensure KPIs and goals were met, and presented outcomes and opportunities to leadership teams on a monthly basis.
  • Modernized reporting outputs by adopting best practices, ensuring consistent definition and use of performance KPIs.

Co-Founder

RESET Canada, Toronto 2017 - 2020
  • Led a team of 8 to educate consumers on sustainability and renewable energy through meetups, social events and hands-on workshops.
  • Spoke and acted as moderator at events with 50+ attendees every few months, with sessions lasting up to two hours.
  • Managed monthly e-newsletters distributed to 600+ subscribers.
  • Promoted community engagement and growth culture by recommending strategies to increase participation and impact.

Senior Account Supervisor

Spider Marketing, Toronto 2016 - 2020
Clients: Andrew Peller, Barilla, Bayer Inc., Kruger, Lantic, McCormick, Parmalat, Red Prince
  • Developed strategic briefs, marketing plans, scopes of work, critical paths, and budget forecasting documents to ensure clarity, alignment, and operational rigour across all initiatives.
  • Led end-to-end planning and execution of multi-platform campaigns integrating digital, promotional, and social strategies to drive consumer engagement and measurable sales outcomes.
  • Executed comprehensive campaigns comprising contest websites, digital advertising, consumer promotions, fulfillment, social media management, POS, e-newsletters and microsites.
  • Created strategic creative briefs that aligned directly with client business objectives and ensured cross-functional teams executed against clear, insight-driven direction.
  • Managed six- to seven-figure campaign budgets, ensuring efficient allocation, performance optimization, and accountability to financial and strategic targets.
  • Collaborated with cross-disciplinary teams to deliver cohesive brand storytelling tailored to audience needs.
  • Supported process optimization and consistency of leading practices across multiple client accounts.

Account Supervisor

MacLaren McCann, Toronto 2011 - 2013
Clients: GM Canada, GM Canada - Goodwrench Parts & Service
  • Managed three team members and provided ongoing mentorship, including performance reviews and professional development support.
  • Worked directly with the VP Group Account Director to deliver strategic marketing guidance to the Goodwrench client during brand planning and program launches.
  • Oversaw the execution of all digital video campaigns for the Goodwrench and Optimum websites, ensuring delivery within budget and meeting performance expectations.
  • Partnered with social planners to develop the Facebook social strategy for Goodwrench's 2012 planning cycle.
  • Headed the development of five Goodwrench videos featured on the brand's YouTube channel, supporting stronger digital engagement.
  • Developed BCRs to support internal alignment and project approvals.
  • Authored communication briefs to guide consistent messaging and cross-functional execution.